Shipping policy

Cropsy Delivery Policy:

Days and time slot for delivery:

Cropsy is opened for operation in all  (seven ) days of the week.  Our delivery time slots are as follows:

Every day

10.00 am - 3.00 pm and 4.00 pm - 7.00 pm

If still, any of the slots is not being shown, it means we are fully booked for that slot and will be able to deliver your items in the next available time slot.

Delivery charges

Free delivery will be offered on every order over Delivery Rate by amount:

 

Inside Mirpur 21 tk upto order1499 tk .

1499+ tk : Free delivery

Ouside Mirpur 49 tk  

Delivery charge will be applied for every order. In case of excess orders, next day slot is removed. For deliveries outside Dhaka an additional amount will be charged according to the volume, weight and distance of delivery point.(Only for Dry Items)

Other Charges or hidden costs (sales taxes etc.)

There is no extra tax/charge or hidden cost. The price mentioned on the website is the final price.(All Vat Inclusive )

What happens for late delivery:

Cropsy assures its customers to try their best to deliver on time.  However, if it is late due to unavoidable circumstances like vehicle break down/traffic jam/political unrest /Natural disaster customer service team will get in touch with you to inform the reason of delay promptly.

 

In case of absence of customer at delivery point:

Cropsy tries to deliver the item in time as per the customer’s expected time slot. Cropsy requests its customers to inform any change of item/order/time/delivery point to Cropsy service point.However, if customer is unavailable at the delivery point without informing Cropsy then it will reschedule the delivery and an added charge of Tk 21 will be imposed for the second attempt of delivery.